If someone rings the doorbell, Alexa will make an announcement. Occasionally, the message "poor connection" happens on either end. If FaceTime calls or video is getting stuck on “Connecting” seemingly forever, timing out, or failing repeatedly, try the following tricks in the following order to fix the problem. If your cellular connection or Wi-Fi network are running slow, or other users are streaming audio or video on the same Wi-Fi network, you might have these issues: Connection alerts or unable to connect Choppy video calls Black screen Dropped calls Question: Q: FaceTime poor connection It's only started happening recently but when I try to facet time people from my MacBook I can see and hear them fine, they can hear me fine - the problem is that their screen just says poor connection. ![]() Apple is investigating multiple reports from iPhone owners of AirPods randomly disconnecting and reconnecting during calls, MacRumors has learned.
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